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U.S.A Customer Service
(636) 248-6629

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Frequently Asked Question!


It usually takes 12-24 hours for your order to start moving along in our system. However, once we start on your order you will usually find things move along quickly. 

We use USPS for all of our shipping. Some of our items have the option of First Class (ground) but some require Priority for a variety of reasons. Once we drop off your package at the post office we are at their mercy as far as delivery times. 

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Charges on your Credit Card Statement will appear as: BlackLabel442080772583

Visa or Mastercard ONLY. Please note that due to certain restrictions and limitations of Kratom, it is imperative that your Shipping and Billing address fields must match at the time of checking out. Otherwise, transaction will be flagged and auto refunded by our risk monitoring system to follow through compliance guidelines.

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